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Dean of Enrollment, Retention & Completion
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Position Number: 2581783
Location: Springfield, MA
Position Type: Deans - Education

Dean of Enrollment, Retention & Completion

Category: Administrative and Professional
Department: Student Affairs
Locations: Springfield, MA
Posted: Oct 21, 2021
Closes: Open Until Filled
Type: Full-time
Position ID:: 138426

About Springfield Technical Community College :

Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Digital Multimedia, IT Security, Nursing, Robotics, Sonography, Mechanical Engineering Technology (Advance Manufacturing) and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 6,500, evening, weekend and online students, STCC is a vibrant campus rich in diversity and justifiably proud of our designation as a Hispanic Serving Institution. Respect, is one of the Core Values of the College and we strive to nurture mutual respect among faculty, staff and students. With respect, we embrace differences to create an inclusive environment for all. Together, we support students as they transform their lives through intellectual, cultural, and economic engagement while becoming thoughtful, committed and socially responsible graduates.

Job Description:

The Dean of Enrollment, Retention & Completion will ensure that STCC meets its enrollment, retention and completion goals and delivers positive, student-centered services to all prospective and current students. Reporting to the Vice President of Student Affairs, the Dean will lead the development and implementation of a multi-year strategic enrollment management plan to grow enrollment, improve the College's retention and graduation rates, leveraging STCC's unique position within higher education and the value proposition for prospective students, their families and the community at large. The Dean leads the integrated delivery of enrollment and retention services including outreach, admissions, new student orientation, testing and placement, early college initiatives, international student services and retention related student support services. The Dean serves as a key Student Affairs division leader charged with delivering service excellence and actively contributing to institution-wide enrollment, retention and completion efforts.

The Dean is expected to incorporate higher education and community college best practices into the vision, strategy and practices of the department. The College is seeking a bold and innovative leader who will work collaboratively to ensure strong enrollment and dramatic increases in STCC student success. The College seeks candidates who, through their work and life experiences, service to the community, and teaching and/or research, can contribute to our diversity, inclusivity, and equity goals.

Responsibilities:

Serves as a key leader in ensuring that all assigned functional areas have processes, policies, technology, and resources necessary to achieve enrollment, retention and student success goals.
Ensures compliance with college policy and procedures, and state and federal laws and regulations in all areas of oversight.
Maintains knowledge of best practices, new developments and innovative enrollment and retention strategies in community colleges and higher education; recommends changes to maintain relevance of programs and services to meet student and institutional needs.
Implements and maintains systems to monitor the progress of students from outreach through enrollment, retention and completion.
Supervises, supports, and mentors direct reports in assigned departments.
Maintains overall responsibility for planning, management and monitoring of assigned budgets.
Collaborates across divisions to improve the College's ability to serve students with intention and excellence.
Meets and regularly collaborates with institutional research, academic affairs, marketing/communications, etc. to review and report out on data, ensuring effective communication of program information and institutional outcomes.
Represents the College and department at appropriate state meetings and planning sessions as they relate to assigned areas of responsibility.
Demonstrates a commitment to the philosophy and mission of a comprehensive community college.
Works collaboratively in a diverse, inclusive and student-centered environment, and with students and prospective students of various learning styles, cultures, identities, and life-experiences.
Performs other duties and responsibilities related to those listed above which do not alter the basic level of the position.

Requirements:

Master's degree in education, higher education, counseling, social work or closely related field; with five (5) or more years of progressive leadership involving college admissions, enrollment management, and retention initiatives; or an equivalent combination of education, training, and experience.
The ability to develop and implement innovative recruitment and retention models, enrollment management practices, which are informed by national best practices related to the needs of the community college student.
In-depth knowledge of admissions, student records processing, student information systems and related state and federal regulations.
A desire and demonstrated ability to lead, manage, and guide teams to meet and exceed enrollment and retention goals.
The ability to deliver results in a complex environment despite obstacles and challenges.
Experience in budget, supervision, student services planning and data management required.
The ability to develop, carry out, explain, and interpret policy.
Demonstrated ability to develop and use data-analytics and predictive modeling to enhance enrollment management initiatives.
Experience serving diverse populations and a demonstrated commitment to equity.
The ability to maintain effective, collaborative working relationships with internal and external colleagues and constituents.
Experience with Ellucian Student Information Systems preferred.

Equivalency Statement:

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Working Conditions/Physical Demands:

Works in an office setting. Tasks require the ability to exert light physical effort in sedentary to light work. Must be able to remain in a stationary position 50% of the time. The individual needs to move about inside the office to access office machinery. Constantly operates a computer and other equipment i.e. copier. This person frequently communicates with students, faculty and staff. Must be able to exchange accurate information in these situations. Must have a valid driver's license and be willing to travel.

Additional Information:

Salary: $110,000-120,000 per annum plus fringe benefits, state-funded position. Starting salary will be dependent upon qualifications and experience. Twelve month position.

Position Classification: Non-Unit Professional

Work Schedule: 37.5 hours per week (Monday - Friday). Requires flexibility to work occasional evenings and/or weekends as demand dictates.

Closing Date: Open Until Filled

COVID VACCINATION REQUIREMENT:

Candidates for employment should be aware that all STCC students, faculty and staff are required to be fully vaccinated by January, 2022. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status and details regarding how to fulfill vaccine documentation requirements will be shared during the hire and onboarding process.

INFORMATION AWARENESS SECURITY TRAINING:

Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.

Application Instructions:

APPLICATION INSTRUCTIONS: All applicants must apply online at www.stcc.edu by submitting a cover letter**, resume and three (3) professional **Cover letter must demonstrate how your education and experience qualifies you for this position.

PRE-EMPLOYMENT DETAILS:

STCC conducts a pre-employment screening. Initial and continued employment is dependent upon meeting National Background Check, Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check and if applicable, Physical and Alcohol/Drug Testing requirements. Screening also includes verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment.

POLICY STATEMENT ON AFFIRMATIVE ACTION, EQUAL OPPORTUNITY & DIVERSITY

The Board of Higher Education and the Boards of Trustees of the Community Colleges maintain and promote a policy of non-discrimination on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information maternity leave, military service and national origin ("protected class(s)/classification(s)." Further, this policy prohibits retaliation and incorporates by reference, and where applicable, the requirements of Titles VI and VII of the Civil Rights Act of 1964; Title VI of the Civil Rights Act of 1968; Titles I and II of the Civil Rights Act of 1991; Title IX of the Education Amendments of 1972 and its regulations found at 34 C.F.R. part 106; Equal Pay Act of 1963; Civil Rights Restoration Act of 1988; Sections 503 and 504 of the Rehabilitation Act of 1973; Americans with Disabilities Act of 1990; Section 402 of the Vietnam-era Veterans Readjustment Act of 1974, Uniformed Services Employment and Reemployment Rights Act (USERRA); Age Discrimination Act of 1975; Age Discrimination in Employment Act of 1967, as amended; Family and Medical Leave Act of 1993; Federal Executive Order 11246 of 1965, as amended by Executive Order 11375 of 1967; Federal Executive Order 12900 of 1994; Federal Executive Order 13145 of 2000; Federal Executive Order 13160 of 2000; Federal Executive Order 13166 of 2000; Massachusetts Civil Rights Act; Massachusetts General Laws Chapters 151B, 151C, and Chapter 149; directives of the BHE, the Boards of Trustees of the Community Colleges and the Commonwealth of Massachusetts; and other applicable local, state and federal constitutions, statutes, regulations and executive orders.

EQUAL OPPORTUNITY STATEMENT

STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.

URL: www.stcc.edu/about-stcc/employment

To apply, visit https://stcc.interviewexchange.com/jobofferdetails.jsp?JOBID=138426&CNTRNO=16&TSTMP=0