Job Details

Executive Director of Digital Learning & Academic Innovation

Position Number: 7336651
Location: Worcester, MA
Position Type: Distance Education Programs

Executive Director of Digital Learning & Academic Innovation

Category: Executive / Management
Department: Academic Affairs
Locations: Worcester, MA
Posted:
Closes: 8/9/2026
Type:
Position ID: 202546

General Statement

The Executive Director of Digital Learning & Academic Innovation is responsible for providing strategic leadership and support for online / digital education, emerging learning technologies, and student success management. Overseeing the Center for Academic Excellence, the individual in this position brings dynamic understanding of teaching and learning excellence to bear as they advise, assist, and support faculty and staff in the development and maintenance of equitable, high-quality and technologically current in-person and distance education courses and programs.

Quinsigamond Community College meets the needs of our student body by offering high quality and nimble educational opportunities across our degree, certificate, and workforce programs. The Executive Director will lead technology-enabled student success management in Academic Affairs by leveraging evidence-based practices, strategic planning, and integrated technologies to support a guided, holistic, and connected student experience.

The Executive Director also will steward a responsive digital learning ecosystem by overseeing academic technology initiatives and academic computing labs, fostering greater engagement with and understanding of the LMS and related technology tools that support and guide student success, and leading the thoughtful integration of emerging technologies (e.g., artificial intelligence) through the infrastructure, training, and cross-functional collaboration needed to meet evolving higher education needs.

Supervision Received

Works under the supervision of the Dean for Curriculum, Instruction, Assessment, and Professional Development.

Supervision Exercised

The Executive Director of Digital Learning & Academic Innovation supervises full-time Distance Education/Center for Academic Excellence staff, including instructional designers (Coordinators of Instructional Technology and Assessment), the Director / Systems Administrator for Academic & Online Applications, the Computer Center Manager, an Academic Technology Coach, and an Administrative Secretary. The Executive Director also supervises part-time staff/faculty as assigned (e.g., Academic Assessment Facilitator).

Key thought partners and working collaborators

Academic School Deans and Academic Affairs leadership; the Chief Technology Officer; the Executive Director of Human Resources; leadership in Strategic Enrollment & Student Engagement; leadership in Institutional Research and Planning.

Duties and Responsibilities

Develop and maintain a mission, vision and strategic plan for QCC's digital learning ecosystem that is consistent with the College mission and the strategic goals of Academic Affairs, and that prioritizes equity and inclusion through teaching and learning
Collaborate on training and development for full- and part-time faculty teaching in all areas and modalities of the College
Provide strategic and operational leadership in the implementation and growth of the College's student success management platform, including integration with related platforms
Develop, coordinate and provide technological training and development for full-time and part-time faculty teaching in all modalities offered at the College
Provide vision, coordination, and operational leadership for the responsible use of artificial intelligence and other emerging technologies (e.g., virtual reality, augmented reality) across teaching, learning, and academic support
Guide the development of the College's emerging AI Center
Lead and coordinate team support, adhering to all contractual guidelines, to develop and certify faculty in online and distance education modalities
Chair the Distance Education Committee
Represent QCC on Massachusetts Colleges Online and other groups/organizations as appropriate
Lead efforts to bring equitable and innovative course materials access to scale
Support inclusive access and LTI integrations
Manage NC-SARA membership and data reporting responsibilities
Promote Universal Design for Learning and other equitable practices
Lead support for faculty and students in the implementation, development, and use of the LMS for all courses
Serve actively on the College's Digital Accessibility Compliance team to develop and implement practices that meet state and federal digital accessibility compliance guidelines
Support faculty with new platforms and new compliance guidelines
Work collaboratively with student and academic support centers to support delivery of services in an online / remote format
Manage integration of all CAE-managed systems into SIS (including launch)
Support digital literacy efforts for students, staff, and faculty
Oversee the student academic learning computer labs
Lead the College contractual course evaluation process for all classes and modalities
Research and evaluate emerging educational technologies as they apply to instruction and integrate with existing platforms
Lead the review, development, and implementation of all academic technology in collaboration with the Chief Technology Officer
Coordinate IT tickets for classroom technology issues/hyflex classrooms
Lead and serve on committees and workgroups as needed
Perform other related duties as assigned

Job Requirements:
Minimum Qualifications:

Master's Degree in an academic or professional field relevant to the core job requirements
Three or more years of educational administrative, managerial, or supervisory experience
Documented evidence of technological leadership in an educational setting, or a combination of education and experience commensurate with the requirements of this position
Expertise in the administration of learning management systems, instructional technology, and faculty development in the use of such and similar systems is essential
Experience designing distance education and hybrid curriculum as well as familiarity with non-traditional delivery such as competency-based models
Experience leading adoption, implementation, and growth of student success management package

Preferred Qualifications:

Experience administering Blackboard Ultra and EAB Navigate.
Experience teaching in a post-secondary institution (full-time or part time) in higher education, including online instruction
Experience with anti-racist, culturally sustaining theory and methods in higher education
Experience in the development and implementation of faculty development and orientation programs
Experience with evidence-informed, data-driven decision making and institutional effectiveness
Experience administering complex projects and monitoring budgets
Demonstrated excellent communication and human relations skills
Demonstrated ability to lead, manage, coordinate, and supervise a broad and diverse range of activities, people, and departments

Additional Information:
Quinsigamond Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Quinsigamond Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Diversity, inclusion, and equity are core values at Quinsigamond Community College. We are passionate about building and sustaining an inclusive, respectful, and equitable environment for all students, staff, and faculty. Every member on our college campus enriches our diversity. We support inclusion and are dedicated to ensuring equity in access to opportunities.

Quinsigamond Community College is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.

Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.

To apply, visit http://qcc.interviewexchange.com/jobofferdetails.jsp?JOBID=202546