Job Details

Jira Administrator- LOA/LOB

Position Number: 7143616
Location: Reno, NV
Position Type: Computing - Network/System Administration

Jira Administrator- LOA/LOB

Thank you for your interest in Truckee Meadows Community College. If you need assistance or have questions regarding the application process, please contact Human Resources at (775) 673-7168 or humanresources@tmcc.edu.

Job Description

Truckee Meadows Community College (TMCC), is seeking applicants for a Jira Administrator. This position will provide specialized technical administration and optimization for the organization's Jira Cloud enterprise instance. As our Jira Cloud footprint expands to include more departments across campus, this role is designed to manage the growing complexity of the platform and alleviate the administrative workload currently managed by the Server Administration team. The Jira Administrator will ensure the platform is scalable, secure, and optimized to meet the diverse needs of various campus stakeholders.

Pay:

$23-$25 an Hour Full-time (with benefits)

Schedule:

Monday-Friday, 8:00am-5:00pm (No weekends or holidays)

Minimum Qualifications:

3 years to 4 years of experience of Server Administration with knowledge of:
- Jira: ACP-620 - Managing Jira Projects for Cloud
- JSM: Jira Service Management Agent Essentials

Preferred Qualifications:

Bachelor's degree in Information Technology, or a related field (or equivalent professional experience)
Experience in Atlassian Cloud Administration
Jira: ACP-120 - Jira Administration for Cloud
JSM: ACP-420 - Managing Jira Service Projects for Cloud

Key Responsibilities:

Manage and maintain the Jira Cloud enterprise instance, ensuring high availability and performance
Lead the onboarding of new departments and campus units into the existing Jira Cloud ecosystem
Configure and manage users, groups, roles, and permission schemes.
Optimize workflows, issue types, screens, and fields to meet departmental requirements
Collaborate with the Server Administration team to ensure seamless integration with existing IT infrastructure
Troubleshoot complex technical issues related to Jira Cloud, Atlassian Access, and integrated apps
Develop and implement automation rules to streamline departmental processes

Essential Skills:

Proficiency in Jira Cloud Administration (Project, Workflow, Permission, and Notification schemes)
Experience with Atlassian Access and Organization management
Knowledge of Atlassian Marketplace apps and plugin management
Proficiency in Jira Automation and advanced querying (JQL)
Understanding of data security and access control best practices
Strong analytical and problem-solving skills
Ability to translate complex technical requirements into functional Jira configurations
Excellent communication skills for interacting with diverse campus stakeholders
Experience with API integrations and/or ScriptRunner (preferred)

Duties:

Perform regular audits of user access and permission configurations
Manage the installation, configuration, and maintenance of Jira add-ons/apps
Create and maintain standardized templates for new project requests
Develop and maintain comprehensive documentation for Jira configurations and processes
Monitor system performance and manage Atlassian Cloud usage/licensing
Assist departments in designing custom dashboards and reporting tools
Provide technical support and "how-to" guidance to power users and department leads
Analyze and resolve configuration conflicts during departmental migrations/onboarding

Other progressive duties may include:

Develop and execute a long-term roadmap for Jira Cloud scaling and feature adoption
Create training materials and conduct workshops for new campus users
Research and recommend new Atlassian products or integrations to improve campus productivity
Assist in the migration of legacy data or workflows from other platforms into Jira Cloud
Collaborate with campus leadership to establish governance policies for Jira usage

Benefits:

Health Insurance options, including dental and vision- Health Insurance
No Social Security deduction, FICA-alt retirement at 7.5%- no matching
Sports and Fitness Center with annual or monthly membership options for employee and spouse/domestic partner.
ComPsych supports employees through life's difficult moments.
Grant-in-Aid: TMCC is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents.
Free parking on all TMCC campus locations.
No State income tax

Conditions of Employment

This is an on-going pool of qualified individuals interested in part-time, temporary non-tenure track instructional opportunities at Truckee Meadows Community College. These opportunities are part-time only and will not be continued beyond the ending date. These opportunities may be terminated at will, at any time, for any reason, without notice; the appointee has no appeal rights. Temporary assignments are not eligible for consideration for tenure as part of the assignment.

Additional Information

Transcripts

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Any expense related to the evaluation will be the responsibility of the candidate.

Sponsorship

TMCC is not able to support sponsorship for employment. Candidates must be eligible to work in the United States at the time they begin employment.

Exempt
No

Full-Time Equivalent
100.0%

Required Attachment(s)

Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact humanresources@tmcc.edu.

In order to be given full consideration all of the following must be attached to your application.

1) Resume/CV

2) Cover Letter

3) Contact Information for Three Professional References - Please make a note if you do not want your present employer contacted unless necessary to determine your qualifications for the position.

This position is open until filled.

Applicants are encouraged to apply immediately for full consideration. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made.

Posting Close Date
06/30/2026

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. Search committees will use this information to determine that applicants meet minimum qualifications as listed in the job announcement.

This posting will close at 12:00 am on the date listed above. The posting will no longer be available to apply to after 11:59 pm the day prior.

All documents, including unofficial transcripts for academic positions, must be received prior to the closing date listed on the job announcement.

Employment is contingent upon successful completion of a criminal background check upon hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Schedules are subject to change based on organizational needs.

To apply, visit https://nshe.wd1.myworkdayjobs.com/en-US/TMCC-External/job/TMCC---Truckee-Meadows-Community-College---Dandini-Campus/Jira-Administrator_R0151742

Truckee Meadows Community College is a comprehensive educational institution located in Reno, Nevada and is part of the Nevada System of Higher Education. TMCCs five instructional sites and numerous community locations serves an increasingly diverse population of more than 11,000 students each semester. TMCC, an HSI (Hispanic Serving Institution), is a progressive institution that celebrates inclusion and diversity while supporting core themes of academic excellence, student success, and access to lifelong learning.

A vital leader in the New Nevadas growing economy, TMCC is located near the beautiful Sierra Nevada Mountains in an environment rich with a thriving arts, culture, food scene, abundant outdoor activities, and a family-friendly local community. It is only a 3.5 hour drive to San Francisco, CA, a 40-minute drive to Lake Tahoe, and within easy driving distance of four national parks (Great Basin, Yosemite, Lassen, and Death Valley). For more information, please go to www.tmcc.edu or view our virtual tour at tour.tmcc.edu.

The Nevada System of Higher Education (NSHE) is committed to providing a place of work and learning free of discrimination on the basis of a persons age, disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, or religion.