Job Details

Office Associate

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Position Number: 6800402
Location: Grayslake, IL
Position Type: Other Administrative Positions

Office Associate
College of Lake County

Full Time
REQ-00000667

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year. Some benefits will not be available for part-time or part-time under 20 hours employees (ex: health insurance).

Position Title:

Office Associate

Department:

Business Solutions Department

Position Type:

Staff

Job Family:

Classified

Job Summary:

The Office Associate provides essential customer service, operations, and support for client training.

Posting Date:

12/17/2025

Expected Start Date:

01/20/2026

Compensation Grade:

B21

Full-Time/Part-Time:

Full time

Location:

Grayslake Campus

Total Hours Per Week:

Job Description:

Department Operations and Processes - 75%

Assists in the delivery of services to Talent Development Solutions' client companies, including setting up, maintaining, and updating company files in the computer systems, arranging for training materials to be procured or printed, processing client and facilitator agreements, scheduling deliveries of materials physically or electronically, collects and tracks attendance records, and preparing and processing evaluations and certificates of completion.
Processes requests for client billing and facilitator invoices, including obtaining necessary approvals.
Supports grant work, when assigned.
Coordinates workshop and event logistics when held at a CLC campus or site, including:
Reserving rooms and audiovisual equipment
Arranging food services as needed
Posting directional signage
Coordinating room setup (tables and chairs)
Preparing materials, name tags, certificates, etc.
Updates and maintains client lists and client files.
Maintains the department's client and training calendar.

Student/Customer Service - 20%

Responds to internal and external inquiries in person, via email and by phone and provides requested information or routes as appropriate. This includes monitoring the department's general email box.
Registers participants (via email and by phone) for workshops and seminars.
Engages professionally with other CLC departments, staff, faculty and leaders, providing a high quality of customer service to internal customers and partners.

Other - 5%

Participates actively in weekly training implementation meetings and periodic staff meetings.
Works in coordination and collaboration with the department facilitators, managers and director.
Sorts and distributes mail.
Monitors office supply inventory and reorders as needed.
Processes and schedules work based on priority to ensure timely completion.
Exercises discretion in handling confidential information.
Assigns and prioritizes work for student worker(s).
May work between remote and office, based on department needs and job performance.
Performs other related duties as assigned.

Required Qualifications

High school diploma or equivalent.
Minimum of two (2) years of office support or related experience.
Strong working knowledge of Microsoft Word, Excel, Outlook, PowerPoint, Teams and SharePoint.
Good written and verbal communication skills.
Ability to effectively organize and prioritize workload.
Basic understanding of business functions and processes.
Excellent customer service skills.
Highly organized with attention to detail.

Desired Qualifications

Familiarity with Workday or similar enterprise systems.
Exposure to working with grants or grant-funded programs.

Schedule

Monday - Friday, 8:00am - 4:30pm

Pay

$16.38/hour

EEO Statement

College of Lake County is an Equal Opportunity Employer with a policy of non-discrimination. Qualified applicants are considered without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history).

To apply, visit https://clc.wd5.myworkdayjobs.com/en-US/External/job/Grayslake-Campus/Office-Associate_REQ-00000667-1