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Springfield Technical Community College
  • Position Number: 2549018
  • Location: Springfield, MA
  • Position Type: Human Resources

Clerk IV - Nursing Department

Category: Office Support
Department: Nursing Department
Locations: Springfield, MA
Posted: Oct 7, 2021
Closes: Oct 21, 2021 - 11:59 PM EDT
Type: Full-time
Position ID:: 137866

About Springfield Technical Community College :

Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Digital Multimedia, IT Security, Nursing, Robotics, Sonography, Mechanical Engineering Technology (Advance Manufacturing) and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 6,500, evening, weekend and online students, STCC is a vibrant campus rich in diversity and justifiably proud of our designation as a Hispanic Serving Institution. Respect, is one of the Core Values of the College and we strive to nurture mutual respect among faculty, staff and students. With respect, we embrace differences to create an inclusive environment for all. Together, we support students as they transform their lives through intellectual, cultural, and economic engagement while becoming thoughtful, committed and socially responsible graduates.

Job Description:

  • Represents the Director of Nursing to the public by handling and screening incoming telephone calls; recording and transmitting messages; receiving and announcing scheduled visitors; screening unscheduled visitors.
  • Assists with scheduling and rescheduling appointments/meetings on and off campus as directed by the Director of Nursing.
  • Provides office services support for Director of Nursing by inputting data; proofreading documents; gathering information; preparing reports; maintaining files; ordering and maintaining supplies and equipment.
  • Keeps information confidential by following confidentiality policy.
  • Supports inter and intra departmental cooperation by contributing to effective working relationships.
  • Answers questions for current and prospective students.
  • Assists with maintaining and coordinating nursing contracts.
  • Maintain files and records so they are up-to-date and easily accessible.
  • Handle travel arrangements for Director of Nursing and faculty.
  • Assists with maintaining budget files such as Procard management.
  • Make purchases as directed for the department office.
  • Assists with collecting/delivering staff timecards.
  • Book rooms and coordinates needs such as food, set up etc. for events and meetings.
  • Takes meeting minutes.
  • Manage faculty committee minutes and review typed documents, when needed.
  • Utilize office equipment, such as photocopiers, printers, fax, and computers, for word processing, etc.
  • Assist in office management.
  • Proofread typed material for grammatical, punctuation, and spelling errors, and for proper format, accuracy, and completeness.
  • Assist with coordination and maintenance of files for college and nursing accreditation.
  • Assist with the coordination and organization of nursing events and activities such as pinning; BSN information sessions etc.
  • Assists with tracking and maintaining faculty and student information.
  • Contributes to a safe and secure environment by following established procedures.
  • Completes other responsibilities as directed by the Director of Nursing or Dean of the School of Health & Patient Simulation.


  • High School diploma required (Associates degree preferred).
  • Must possess excellent customer service skills.
  • Very good knowledge and experiential utilization of MS Office applications.
  • Very good knowledge and experiential utilization of Google applications.
  • Strong proven computer skills.
  • Strong data entry skills.
  • Good multi-tasking, scheduling, telephone skills, and meeting planning.
  • Evidence of analytic and problem solving skills.
  • Detail oriented.
  • Excellent written and verbal communication skills.
  • Organized and self-motivated.
  • Professional and Dependable.
  • Experience and appreciation for a diverse and inclusive community.
  • Must be a team player.
  • Prior work experience in higher education strongly preferred.
  • Bilingual (English-Spanish) desired. Series.doc

Additional Information:

SALARY: $1563.48 Bi-Weekly (Grade 13/ Step 1)



WORK SCHEDULE: 37.5 hours per week (Monday - Friday 8am-4pm (Flexibility required for events, accreditation - evenings).

CLOSING DATE: October 21st, 2021

APPLY TO: All applicants must apply online at


Candidates for employment should be aware that all STCC students, faculty and staff are required to be fully vaccinated by January, 2022. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status and details regarding how to fulfill vaccine documentation requirements will be shared during the hire and onboarding process.


Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.

Application Instructions:

APPLICATION INSTRUCTIONS: All applicants must apply online by submitting a cover letter**, resume and three (3) professional **Cover letter must demonstrate how your education and experience qualifies you for this position.


STCC conducts a pre-employment screening. Initial and continued employment is dependent upon meeting National Background Check, Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check and if applicable, Physical and Alcohol/Drug Testing requirements. Screening also includes verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment.


The Board of Higher Education and the Boards of Trustees of the Community Colleges maintain and promote a policy of non-discrimination on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information maternity leave, military service and national origin ("protected class(s)/classification(s)." Further, this policy prohibits retaliation and incorporates by reference, and where applicable, the requirements of Titles VI and VII of the Civil Rights Act of 1964; Title VI of the Civil Rights Act of 1968; Titles I and II of the Civil Rights Act of 1991; Title IX of the Education Amendments of 1972 and its regulations found at 34 C.F.R. part 106; Equal Pay Act of 1963; Civil Rights Restoration Act of 1988; Sections 503 and 504 of the Rehabilitation Act of 1973; Americans with Disabilities Act of 1990; Section 402 of the Vietnam-era Veterans Readjustment Act of 1974, Uniformed Services Employment and Reemployment Rights Act (USERRA); Age Discrimination Act of 1975; Age Discrimination in Employment Act of 1967, as amended; Family and Medical Leave Act of 1993; Federal Executive Order 11246 of 1965, as amended by Executive Order 11375 of 1967; Federal Executive Order 12900 of 1994; Federal Executive Order 13145 of 2000; Federal Executive Order 13160 of 2000; Federal Executive Order 13166 of 2000; Massachusetts Civil Rights Act; Massachusetts General Laws Chapters 151B, 151C, and Chapter 149; directives of the BHE, the Boards of Trustees of the Community Colleges and the Commonwealth of Massachusetts; and other applicable local, state and federal constitutions, statutes, regulations and executive orders.


STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.


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