Job Details

Director of Community Standards & Wellbeing

Position Number: 9966927
Location: Springfield, United States
Position Type: Student Affairs and Services

Director of Community Standards & Wellbeing

Category: Administrative and Professional
Department: Student Affairs
Locations: Springfield, MA
Posted:
Closes:
Type:
Position ID:: 206645

The Director of Community Standards & Wellbeing supports the holistic student experience through a developmental and care-centered approach that balances prevention, education and response. The Director educates the college community about student rights and responsibilities, equitable access, compliance and resources, processes and policies that support student success. This position collaborates extensively with college partners to coordinate institutional response to academic accommodations, student support, student conduct and well-being concerns.

The Director of Community Standards & Wellbeing administers the student wellbeing processes, has direct oversight and responsibility for the student code of conduct and judicial process and chairs the CARE (Concern, Assessment, Response, Evaluation) Team. This position leads the training and education of students, faculty, staff and administrators regarding students' rights and responsibilities, institutional compliance, the Student Code of Conduct, community standards and well-being support.

Job Responsibilities:

Responsibilities include but are not limited to:

Provide leadership and support for assigned staff within the Office of Disability Services through the implementation of accommodations to ensure equitable access for students and institutional compliance with Americans with Disabilities Act (ADA), Americans with Disabilities Act Amendments Act (ADAAA), Section 504 of the Rehabilitation Act.
Serve as the chair of the CARE Team. Collaborate with college partners to promote student well-being and success by increasing awareness of supportive resources available to students; addressing individual student cases; connecting students with campus and/or community support and resources; and serving as a resource for faculty, staff and students.
Facilitate student absence notifications and administer the medical re-entry process providing outreach and support for successful re-entry following leave.
Serve as the designated Code of Conduct Administrator. Manage student and organizational conduct cases including formal hearings, administrative resolutions and mediations; Recommend and impose sanctions designed to foster student learning and development in accordance with the college's disciplinary process.
Oversee annual operating budgets, track resource allocation and maintain fiscal responsibility for programming and staff operations.
Coordinate and serve as a liaison for college partnerships with organization(s) providing student services and wellbeing support.
Supervise, hire, train, develop, establish and communicate expectations to, and set goals for assigned staff members. Assess performance and provide ongoing feedback and professional development opportunities.
Serve as the primary student affairs liaison for the Grade Appeal Process.
Manage student requests for reasonable accommodations to the vaccination policy.
Document, track and maintain reports for code of conduct, re-entry, CARE team, etc.
Consult with, train and present to college partners, including faculty, staff, administrators, on students' rights and responsibilities, policy compliance, community standards and well-being.
Develop and deliver educational programming to address current trends in behaviors of concern and best practices to support students.
Compile and analyze data associated with assigned responsibilities and activities.
Conduct regular audits related to the process, policies and procedures within assigned portfolio; recommend improvements based on audit results.
Provide student training, disseminate email notifications and distribute information in compliance with federal and state laws and regulations related to the Drug Free Schools and Communities Act, Stop Campus Hazing Act, and others. Biennially file the DFSCA report; annually file the Hazing Compliance Report and Campus Hazing Transparency Report; annually contribute to the Jeanne Clery Report.
Conduct annual reviews and process updates to the student handbook, code of conduct, student consumer information, Drug and Alcohol Abuse Prevention Program, DFSCA Biennial Review and other student information and resources.
Participate in department, division and college-wide meetings as well as committees and professional development opportunities
Performs other duties and responsibilities related to those listed above, which do not alter the basic level of the position.

Job Requirements:

Master's degree in Social Work, Education, Counseling, Clinical Psychology, or closely related field.
At least three (3) years of progressively responsible experience working in higher education and experience/training that includes student affairs, student support services, psychological counseling and/or crisis intervention.
Content expertise on federal and state laws and regulations related to student conduct administration, including the Clery Act, FERPA, Drug Free Schools and Communities Act, the Higher Education Opportunity Act, Stop Campus Hazing Act, etc.; Americans with Disabilities Act (ADA), Americans with Disabilities Act Amendments Act (ADAAA), Section 504 of the Rehabilitation Act, and other applicable laws, regulations and legislation, as appropriate.
Knowledge of student development theory, current practices and legal affairs related to student judicial affairs, mediation, restorative justice, etc.
Critical thinking, relationship building, organizational and problem-solving skills.
Demonstrated ability to listen effectively and communicate clearly.
Demonstrated experience in building a climate that elevates equity, diversity and inclusion.

Preferred Requirements:

Professional licensure (e.g. licensed professional counselor, licensed mental health counselor, licensed clinical social worker, etc.)
Training in trauma-informed approaches, motivational interviewing, mental health first aid, emotional CPR, de-escalation, etc.
Proficiency in computer applications and higher education data software systems, including, but not limited to: Maxient, Colleague CRM, Google Platforms, Zoom, and Microsoft 365 (Outlook, Teams, Word, OneNote, Excel, PowerPoint, SharePoint).
Experience working in a community college or a similar institution of higher education, community organization, or large institution.

EQUIVALENCY STATEMENT:

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Additional Information:

Salary: $92,000-$98,000 annually
Benefits: Yes
Union: Non-Unit Professional (NUP)
Grant Funded: No
Closing Date: Open Until Filled

All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.

INFORMATION AWARENESS SECURITY TRAINING:

Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.

To apply, visit http://stcc.interviewexchange.com/jobofferdetails.jsp?JOBID=206645