Job Details

Coordinator of Global & Community-Based Learning

Position Number: 9756597
Location: Grand Rapids, United States
Position Type: International Programs

Coordinator of Global & Community-Based Learning

Department: Experiential Learning
Location: Grand Rapids, MI

The Coordinator of Global & Community-Based Learning provides leadership for the development, implementation, assessment, and continuous improvement of high-impact experiential learning opportunities that prepare students to become globally aware, civically engaged, and career-ready graduates. The position leads the College's Study Away, Service Learning and Community Engagement, and College-Sponsored Student Travel (CSST) initiatives while cultivating strategic partnerships with faculty and community organizations. Through intentional experience design, the coordinator advances student participation, supports faculty innovation, and contributes to the mission of the Center for High-Impact Experiences. This position exercises considerable independent judgment in managing program operations while collaborating closely with the Executive Director and campus partners on strategic priorities.

Requisition ID: 1165
Position Number: 00001985
Group: Professional, Management, and Administration
Schedule: 40 hours / 52 Weeks
Compensation: Grade Level OP4 $52,025
Benefits: Full-time
Reports to: Executive Director, Center for High-Impact Experiences
Posting Opens: 8/10/2026
Posting Closes: 8/14/2026

ESSENTIAL FUNCTIONS

Program Leadership & Development

Support the day-to-day administration, implementation, assessment, and continuous improvement of Study Away, Service Learning and Community Engagement, and College-Sponsored Student Travel initiatives.
Develop new high-impact experiential learning opportunities, programs, and strategic initiatives that advance the mission of the Center for High-Impact Experiences.
Design and continuously improve learning experiences using evidence-based practices that promote student belonging, engagement, reflection, intercultural competence, civic responsibility, and persistence.
Coordinate and implement programs that prepare students for successful participation in global and community-based learning experiences, including Alternative Spring Break, Study Away, and related initiatives.
Lead the planning and coordination of program-specific events, including Passport Fair, Day of Service, Academic Honors Recognition Reception, and other Center-sponsored activities.
Represent the Center for High-Impact Experiences and Grand Rapids Community College at campus, community, regional, and professional events.

Study Away Administration

Coordinate all operational aspects of student-facing Study Away programming, including annual planning timelines, student recruitment, applications, pre-departure support, scholarships, travel documentation, insurance requirements, post-experience evaluation and reflection.
Serve as the primary coordinator for student participation throughout the Study Away lifecycle while ensuring compliance with institutional policies and travel requirements.
Support faculty leaders in the successful planning and implementation of study away experiences through consultation and communication with emphasis on student preparation.

Community Engagement & Partnership Development

Develop, cultivate, and sustain partnerships with community organizations, nonprofit agencies, and governmental offices that expand experiential learning opportunities for students.
Collaborate with faculty to develop and implement service-learning and community-engaged learning opportunities that align with course outcomes and institutional priorities.
Represent the College in maintaining productive relationships with external partners while identifying new opportunities for collaboration.

College-Sponsored Student Travel (CSST)

Coordinate the College-Sponsored Student Travel approval process, including reviewing travel requests, communicating institutional requirements, tracking approvals, collecting and archiving required documentation, and ensuring compliance with College policies.
Collaborate with supervisors, Center for Student Life and Leadership and Campus Police to support the facilitation of safe and successful student travel experiences.

Program Operations

Coordinate student recruitment, outreach, application processes, orientations, scholarships, participant communications, and post-program follow-up.
Identify barriers to participation and implement strategies that improve equitable access to global and community-based learning opportunities.
Manage student records and maintain accurate participation data while ensuring compliance with FERPA and institutional policies.
Assist with the development, monitoring, and stewardship of program budgets, scholarship funds, grants, purchasing, reimbursements, and program expenditures.
Collect, analyze, and report participation and assessment data to evaluate program effectiveness, identify trends, and recommend continuous improvements.
Develop reports and supporting documentation for internal and external stakeholders.
Develop and implement communication strategies that promote participation in global and community-based learning opportunities.
Maintain Center webpages and digital resources related to assigned programs.
Collaborate with Marketing & Communications to highlight student experiences, faculty engagement, and program outcomes through print, web, and social media platforms.
Serve as a Campus Security Authority (CSA) and comply with Clery Act reporting requirements.
Participate in Center initiatives, College committees, professional organizations, and ongoing professional development related to experiential learning and high-impact educational practices.
Perform other related duties as assigned.

JOB SPECIFICATIONS

Education Credentials

Bachelor's degree required
Master's degree with a degree is preferred

Work Experience

Two (2) or more years of relevant professional experience in higher education, experiential learning, international education, community engagement, student affairs, or a related field required; community college experience preferred.
Experience managing complex programs or projects from planning through implementation and assessment.
Experience developing collaborative partnerships with faculty, students, community organizations, and external partners.
Experience supporting domestic or international travel programs, service-learning, community engagement, or other high-impact educational practices preferred
Experience administering budgets, scholarships, grants, purchasing, or financial tracking preferred.
Experience utilizing student information systems, CRM platforms, web content management systems, and other technology tools to manage programs and participant data.
Experience developing promotional materials and utilizing social media and digital communication platforms.

Skills

Exceptional organizational, project management, and time management skills.
Strong interpersonal, written, and verbal communication skills.
Ability to independently manage multiple complex projects with competing deadlines.
Demonstrated ability to build collaborative relationships across diverse stakeholder groups.
Strong critical thinking, problem-solving, and decision-making abilities.
Proficiency with technology, database management, reporting systems, and Microsoft Office applications.
Knowledge of FERPA and ability to maintain confidentiality.
Commitment to equity, inclusion, and student success.

Physical Demands

Ability to lift and move up to 25 pounds
Ability to sit/stand for extended periods of time

Mental Demands

Possession of mature judgment and decision-making abilities
Flexibility with regard to managing multiple deadlines, projects, and responsibilities simultaneously
Demonstrated initiative with highly effective organizational and problem-solving abilities
Ability to perform routine and unexpected duties with minimal supervision
High energy level with enthusiasm and interest in helping faculty, students, staff, and the general public
Ability to demonstrate good judgment in handling sensitive or difficult situations
Ability to perform job functions in a professional manner
Willingness to work as a part of a team and lead projects

Working Conditions

GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website
Ability to function effectively as a member of a team in a multi-person and high volume academic and student affairs department
Ability to work flexible hours as needed. May require occasional evening and weekend hours
Some travel may be required to participate in professional organizations and conferences

BENEFITS

Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
Time off: Enjoy substantial vacation time.
Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership
Continuous Learning: Career development and educational opportunities.
Retirement Plans: Secure your future with our retirement options, including the state retirement plan or a 401A with a 12% employer contribution.

NEXT STEPS / APPLICATION PROCESS

Please fill out an application at https://www.grcc.edu/jobs. Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.

NONDISCRIMINATION STATEMENT

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.

To apply, visit https://grcc.hrmdirect.com/employment/job-opening.php?req=3782268