Job Details

Curriculum/Scheduling/Student Service - 60% 

• Support the Dean, Associate Dean, and division staff in maintaining key operational processes, including schedule development, academic advising, data analysis and reporting, special projects and initiatives, and managing day-to-day operations 

• Serve as the liaison from the division to Information Technology Services, Facilities, Payroll, and Educational Affairs on PeopleSoft and Workday (effective Fall 2027) and room assignment issues 

• Serve as the division resource for academic advising issues, evaluation of student records, prerequisites, credentialing process, and graduation requirements 

• Develop and maintain forms for internal division use 

• Work with the Associate Dean on faculty class assignments, course workloads, and salary adjustments 

• Manage the class schedule and room assignments using PeopleSoft and Workday (effective Fall 2027)

• Facilitate the catalog development process for the division using Coursedog 

• Maintain department SharePoint site and the division website 

• Maintain in-depth knowledge of all division curricula and programs; respond to questions from students, potential students, and others regarding curricula as needed 

• Serve as a resource in de-escalating and resolving staff, faculty, and student-related issues and concerns 

• Build and maintain all division courses in alignment with strategic scheduling priorities and student demand 

• Collaborate closely with Student Advising, Educational Affairs, Records, the Bookstore, and the Welcome and One Stop Center to implement college-wide policies and strategic initiatives 

• Serve as a resource to students and faculty regarding CLC support services 

• Work with English Department faculty chairs, Accelerated Learning Program (ALP) coordinator, and other stakeholders to build, test, and staff co-requisite English courses; serve as liaison for ALP students, faculty, and advising staff 

• Work with faculty and testing center staff to facilitate placement testing as needed, including support for Directed Self Placement 

• Serve as the main resource for course substitutions, late enrollments, prerequisite waivers, and section switches 

• Reference student data as necessary; use the degree audit component to assist students in class selection and graduation 

• Actively participate in on- and off-campus recruitment and outreach efforts, including open house, college night, graduation, gallery openings, student performances, etc., to increase student and community awareness of division programs 

• Perform other related duties as assigned by the Dean 

Strategic Leadership and Project Management - 25% 

• Implement the strategic plan; develop a collaborative student- and community-focused culture; assure fiscal viability of the department; uphold policy and procedures; proactively lead talent performance and talent development; and build community relations as a collaborative partner on the Leadership Council and within shared governance structures 

• Champion the values of excellence, purpose, integrity, compassion, unity, and inclusion; support student and employee success by demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, socio-economic, or educational backgrounds 

• Take a lead role in developing new processes and systems to improve division operations and workflow 

• Analyze student enrollment and course data and provide chairs and the Dean with recommendations for creating a student-centered schedule 

• Assist chairs and the Dean in making course cancellation decisions and provide recommendations regarding schedule development and enrollment management 

• Exercise discretion and judgment; maintain confidentiality of sensitive information and documents; avoid conflicts of interest and report issues as they arise 

• Serve as a point of contact to support Associate Dean duties in their absence 

Personnel Management - 5% 

• Coach, mentor, and develop employees across all departments, divisions, and units in collaboration with leaders throughout the College 

• Assist in orienting staff and part-time faculty to the division 

• Encourage and support personal and professional development, learning, well-being, and work-life integration 

• Participate in and support cross-functional training among division staff to ensure operational continuity 

• Coach and mentor office staff to provide high-quality customer service and accurate information 

• Supervise student employees as needed, including assigning duties and overseeing assignment completion 

Other - 10% 

• Participate on strategic and/or functional cross-departmental teams, committees, and councils at the request of division or unit leaders 

• Participate in professional associations/organizations and educational activities that enhance subject matter expertise, leadership competencies, knowledge, and interpersonal skills 

• Remain knowledgeable of current state and federal laws, regulations, and best practices; ensure College policies, procedures, and programs conform to laws and align with the mission, vision, values, and strategic goals of the College 

• Participate in diverse College committees 

• Serve on task forces related to technical areas of the job 

• Perform any other duties that support the mission, vision, values, and strategic initiatives of the College of Lake County and the goals of the department, division, and unit of appointment