Job Details

Senior Coordinator, HR Communications

Position Number: 7155100
Location: Austin, TX
Position Type: Public Relations, Marketing and Communications

Senior Coordinator, HR Communications

Austin Community College

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. - AR 4.0300.01

If you are a current Austin Community College employee, please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

Values intellectual curiosity and innovative teaching
Is attracted by the college's mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
Focused on student academic achievement and postgraduate outcomes
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC

Job Posting Title:
Senior Coordinator, HR Communications

Job Description Summary:
Develop, implement, and manage a consistent pipeline of high-impact communications to promote engagement and overall integrity of the People/HR strategy, College culture, and ACC brand. Reporting to the Vice Chancellor of Human Resources, and in close partnership with the Office of College Relations & Marketing (OCRM), this position serves as the College's lead employment copy editor and works in a cross-functional capacity with Academic Affairs, Student Services, College Operations, and Business Services to foster effective, consistent, and timely internal communications relevant to ACC faculty and staff, while supporting the function's mission to drive enthusiastic adoption of positive employment practices.

Job Description:

The location of this position is the Highland Campus. This position is a hybrid role and must be flexible to be on-site as needed or deemed necessary by the Vice Chancellor, Human Resources. The College or VCHR reserves the right to change or end remote/hybrid work arrangements at any time.

About the Role

We're looking for a communications leader who can step into a dynamic, fast-moving environment and help us make sense of it - for our people.

Human Resources at ACC is in a period of significant evolution. There is a lot happening, a lot to translate, and a real opportunity to connect meaningfully with employees in ways that build trust, clarity, and engagement.

This role is not just about writing and messaging. It's about understanding what matters, simplifying what's complex, and helping people feel informed, supported, and connected to the work.

You'll partner directly with the Vice Chancellor of Human Resources and sit on the HR leadership team. You'll operate with a high level of independence and judgment, advising on how we communicate, how we show up, and how our work is experienced across the College.

You'll also participate in and support meetings across all levels of the organization, from team discussions to leadership and strategic forums, bringing professionalism and discretion while capturing, synthesizing, and translating complex conversations into clear, actionable summaries and next steps that drive alignment and execution.

We're looking for someone who is:

Deeply creative and curious
A strong relationship builder
Comfortable navigating ambiguity and complexity
A go-getter who takes initiative without waiting for direction
Grounded, resilient, and solutions-oriented
Able to translate HR strategy into communication that meets people where they are
HR knowledge and experience strongly preferred

If you naturally think, "there's a better way to say this, share this, or connect this," you'll thrive here.
What Success Looks Like

In Your First 30 Days

Build relationships across all HR teams and leaders, College Relations and Marketing, employee associations, and key stakeholders
Learn the ACC Values and Values-Based Behaviors (VBB)
Listen deeply and assess current communications, channels, and tone
Begin supporting priority communications with clarity and consistency
Get a feel for the rhythm, volume, and complexity of HR work at ACC

By 90 Days

Establish a structured and intentional HR communications cadence that integrates Values and VBB
Begin shaping messaging that is clearer, human, and aligned to employee needs
Have spent significant time alongside HR teams and functions
Serve as a trusted thought partner to HR leadership on key communications
Identify opportunities to streamline, simplify, or improve how information flows

Within Your First Year

Build a cohesive, trusted, and recognizable HR voice across the College, championing Values and VBB
Strengthen how employees understand and engage with HR initiatives
Introduce more creative, effective, and modern communication approaches (including digital and emerging platforms)
Help HR show up with greater clarity, consistency, and impact across all interactions
Contribute to a stronger sense of connection between employees and the work of the College

This role is part of a thoughtful transition as the current incumbent prepares to retire later this summer. The selected candidate will have the opportunity to partner with them during a brief transition period to gain institutional context, while also bringing fresh perspective and new ideas to evolve how Human Resources communicates and connects across the College.

This role is ideal for someone who wants to do meaningful work, operate with autonomy, and help shape how a large, complex organization communicates with its people.

Competency Expectations

Project Coordination: Autonomously organizes and manages activities within programmatic areas, ensuring all elements align with project and departmental goals.
Project Planning: Leads development of comprehensive project plans for small to medium-sized initiatives, showing attention to detail and effective time management.
Stakeholder Collaboration: Demonstrates strong coordination skills by effectively engaging with college personnel and external partners, including industry stakeholders, to achieve project objectives.
Operational Support: Oversees coordination of special, innovative departmental initiatives, demonstrating a commitment to organizational efficiency.
Leadership and Training: Shows proficiency in training, coaching, and directing assigned personnel, adhering to organizational policies and employment laws to foster a collaborative work environment.

Description of Duties and Tasks

Works with the Vice Chancellor, Human Resources and Associate Vice Chancellor, College Relations & Communications to develop and support broad-based communications strategies on internal communications related to people and employment.
Develops, plans, writes, manages, and distributes a range of employee communications to include the college's HR communications channels, People/HR webpage, electronic newsletter, video communications, and employee social media platforms, in order to drive awareness and promote enthusiastic adoption of HR strategy, initiatives, and positive people practices.
Serves as liaison and assists the Office of College Relations & Marketing (OCRM) with HR specific marketing and communications campaigns.
Serves as a communications partner and Human Resources subject matter expert by providing proactive, strategic communications to College employees and managers.
Ensures all employee messaging adheres to highest grammar and writing standards and reflects the College's culture, tone, and brand guidelines as provided in the college's writing style guide and communications practices.
Assists department with reporting, writing, editing, and distributing information on events, services, programs, initiatives, and procedures to internal and, occasionally, external audiences at the direction of the Vice Chancellor of Human Resources.
Develops and manages relationships with key internal stakeholders, executives, and department leaders to ensure effective and relevant employee communications.
Ensures the HR communications strategy solicits input through formal and Informal feedback channels and reports findings to management.
Serves as departmental copy editor/proofer for Human Resources-related communications.
Promotes the department's strategic plan goals and priorities as it relates to the College's Strategic Plan and Chancellor's Priorities.
Stays attuned to local, national, and internal employment climate and. alerts HR and communications team of opportunities and concerns.
Monitors key performance indicators established by HR and OCRM for engagement with employee communications content, and uses key measurement data to inform future decisions about employee communications work.
Stays current on emerging communications technologies, content management, and industry best practices.
Assists with the daily operation of the People & HR database and other digital or communications platforms.

Knowledge

Knowledge of strategic written and visual communication principles and current best practices.
Demonstrated knowledge of corporate communication practice including planning and execution.
Thorough knowledge of technical writing and editing for print and web.
Knowledge of editorial style guides and plain language principles.
Planning and coordination with OCRM for regular communication through photography, video production, PR events, reports and informational publications, and public speaking engagements.
Familiarity with online communications and client tools including web content management systems, broadcast email marketing tools, and social networking.
Expertise In use of English grammar, punctuation, and syntax.
The ability to present the college's employer brand in a positive way to multicultural communities.
Knowledge of federal and state employment laws, regulations, best practices, and resources to stay abreast.
Working knowledge of HR metrics, analytics, and data interpretation and messaging.
Excellent communication, interpersonal, and leadership skills.
Use of professional discretion in dealing with sensitive employment or personal information.

Skills

Entrepreneurial, self-directed, reporter mindset.
Exceptional writing and editing skills.
Demonstrated ability to Interpret complex information.
Ability to adapt broad employment trends and information to an organizational audience.
Ability to spot employment trends .and anticipate stakeholder needs from a communications perspective.
Exceptional organizational skills, Including consistent, exacting attention to detail and consistent follow-through.
Strong interpersonal and communications skills, including tact and diplomacy.
Works independently but seeks direction or clarification as needed.
Maintaining confidentiality of work-related Information and materials.
Ability to compile and create reports.

Technology Skills

A variety of spreadsheet, word processing, database, and presentation software to include: Workday, MS Office Suite, and Google Office Suite.
Intermediate to advanced use of Wordpress or similar web content management systems.
Video production tools and technologies.

Required Work Experience

Two or more years of related work experience.

Preferred Work Experience

Experience working in Higher Education or HR experience.
Work experience in a fast-paced, mission-driven work environment.

Required Education

Bachelor's degree.
For this position only, four years of directly related work experience may substitute for the required education.

Preferred Education

Bachelor's degree or higher in a related field.

Special Requirements

Licenses/Certifications; Other

Valid Texas Driver's License and reliable transportation for travel in the Austin area as required

Other Preferred Qualifications

Intermediate to advanced knowledge of HTML and experience with popular content management systems (Drupal, WordPress, etc.).
Bilingual Spanish.

Physical Requirements

Ability to travel between campuses as needed.
Work is performed in a standard office or similar environment.
Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
Occasional lifting of objects up to 10 pounds.

Safety

Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary Range (PG 122)

$63,475 - $79,343

Number of Openings:
1

Job Posting Close Date:
May 26, 2026

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.

For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( CleryComplianceOfficer@austincc.edu ). For an overview, see ACC's Clery Act website.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

To apply, please visit: https://austincc.wd1.myworkdayjobs.com/en-US/External/job/Highland-Campus/Coordinator--HR-Communications_R-9364