Job Details

Assistant II, Human Resources

Position Number: 7084801
Location: Austin, TX
Position Type: Human Resources

Assistant II, Human Resources

Austin Community College

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. - AR 4.0300.01

If you are a current Austin Community College employee, please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

Values intellectual curiosity and innovative teaching
Is attracted by the college's mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
Focused on student academic achievement and postgraduate outcomes
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC

Job Posting Title:
Assistant II, Human Resources

Job Description Summary:
Provides customer service and serves as a main contact point for applicants seeking employment with the College. Performs various aspects of the hiring process, including employee onboarding and position close-out procedures. Responsible for pre-employment and administrative duties to support office operations.

Job Description:

Supervision Received and Exercised

Operates under the direct supervision of the department manager or designated supervisor. The role does not typically include supervisory responsibilities but may occasionally provide guidance to junior staff or new hires as part of onboarding and training processes. The position is expected to work independently on routine tasks while seeking direction for more complex assignments.

Competency Expectations

Perform administrative duties for a department in support of faculty, staff, and/or student efforts, including examining and answering correspondence, processing and prioritizing office communications, processing mail, answering the telephone and email, arranging conference calls, and maintaining or coordinating the supervisor's schedule.
Perform clerical duties including correspondence, ordering supplies and equipment, maintaining tracking systems and logs, processing mail, and duplication.
Provide customer service to faculty, staff, and/or prospective, current, and returning students.
May serve in a variety of areas focusing on specific rules, government regulations, and documentation specific to that area.
Provides clerical support for programs and functions, which may include producing handouts, fliers, newsletters, brochures, manuals, and other documents.

Description of Duties and Tasks

Provides customer service by assisting applicants, employees, and supervisors; responds to inquiries and provides accurate and timely information.
Supports employment processes, including onboarding, employee changes, and employment verifications, following established procedures.
Prepares and sends correspondence and notifications to applicants and employees.
Performs administrative duties to support daily office operations.
Gathers information, prepares routine reports, and reviews data for accuracy.
Assists with the new hire onboarding process and helps welcome new employees.
Assists with orientation sessions, departmental events, and other activities as needed.
Provides support for projects, research, and process-related tasks.
Processes unemployment claims, credential verifications, faculty fingerprinting, and employment verifications in accordance with applicable procedures.
Assists with staff training activities and the implementation of programs and processes.
Maintains records and completes transactions in HR systems (e.g., creating employee accounts and positions, processing employee updates).
Assists with employee separation and offboarding processes in accordance with established guidelines.
Maintains quality service by following organizational standards and procedures.
Performs other duties as assigned to support team and departmental needs.

Job Requirements

Knowledge:

Understands and performs administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Apply principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction.
Knowledge of basic principles of college-level administration.
Effective communication techniques and strategies.
Ability to operate standard office equipment including computers, telephones, copiers, and scanners.
Ability to follow and apply knowledge of college policies and procedures.

Skills:

Maintain schedules effectively.
Effective communication skills.
Adherence to confidentiality laws.
Proficiency word processing and spreadsheets.
Ability to manage time effectively and prioritize tasks.
Demonstrated organizational skills to handle multiple responsibilities.
Ability to work independently and within a team.

Minimum Requirements

Education:

Associate degree.

Work Experience:

One (1) year of related work experience.

Supplemental Experience:

High School Equivalency plus three (3) years of related experience may satisfy the minimum requirements.

Physical Requirements

Work is performed in a standard office or similar environment.
Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
Occasional lifting of objects up to 10 pounds.

Salary Range (PG 117)

$47,840 - $50,188

Number of Openings:
1

Job Posting Close Date:
April 25, 2026

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.

For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( CleryComplianceOfficer@austincc.edu ). For an overview, see ACC's Clery Act website.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

To apply, please visit: https://austincc.wd1.myworkdayjobs.com/en-US/External/job/Highland-Campus/Assistant-II--Human-Resources_R-9221