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Rancho Santiago Community College District

Student Services Specialist
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Position Number: 1734033
Location: Santa Ana, CA
Position Type: Student Affairs and Services

Student Services Specialist #CL19-1372
Student Life and Leadership/Student Services/Santa Ana College
Part Time Position

Hours
19 hours/week, 12 months/year

Salary
2019-2020 CSEA Salary Schedule Grade PT-10 $22.67/hour

Benefits
Holidays, sick days, and vacation are earned in accordance with the CSEA contract.

Starting Date: As soon as possible after the offer of employment.
Deadline to Apply: Friday, January 3, 2020, 5:00 PM

CLASS SUMMARY
Under direction gives oral presentations to the community and high schools for recruitment purposes; assists students in academic advisement, career planning, and transitioning from high school, continuing education and other types of institutions to the college; may supervise student workers; and performs related duties as assigned.

REPRESENTATIVE DUTIES
Responsible for recruitment of high school and non traditional students; conduct outreach presentations to high schools and community agencies on subjects such as: admissions, financial aid, residency issues, and program information; collect student information and maintain database for tracking students through the applications, testing and registration process; assists students in obtaining counseling, admission, registration and other campus services; organize and provide support for on campus events; assists in the performance of retention services; conducts tours of campuses; perform other related duties as assigned.

ORGANIZATIONAL RELATIONSHIPS
This class reports to the designated manager/administrator. This class works closely with students and gives outreach presentations to the public and community services.

REQUIREMENTS
Any combination of training and/or education equivalent to one year of related experience working with students which could include students with special needs. Good knowledge of: methods and procedures of academic and/or career advisement; college programs, policies, and procedures; written and spoken English. Knowledge of: principles of training; the special needs of diverse student populations; record keeping; principles of public contact and public relations. Ability to: establish and maintain effective relationships with students, community agencies and the public; communicate effectively; be sensitive to students with special needs; train and supervise personnel; learn, understand and explain college procedures and regulations; advise students on relevant content area. Skills: May require oral and written proficiency in a language of student population targeted for recruitment, as measure by bi-literacy tests.

Selection Criteria
Application Screening
In addition to the requirements and responsibilities listed, the following criteria will be considered in selecting candidates for interview:
Educational experience (breadth and depth)
Work experience (breadth and depth)
Demonstrated ability to work cooperatively with others
Bilingual ability (if needed)
Demonstrated experience in working with diverse socio-economic communities
Professional growth activities
Specialized skills training
Leadership skills
Based upon the information presented on the application materials, a limited number of candidates with qualifications most pertinent to the position will be invited to participate in the selection process, which may include a written test and oral interview.

Interview
Applicants selected for an interview may be required to take additional tests or assessments and will be notified of such prior to the date of the interview.

During the oral session, those selected for interviews will, in addition to the above, also be evaluated on the following factors:
Oral communication skills
Presentation
Problem solving

A predetermined set of questions will be asked of all applicants interviewed. Applicants are requested to provide thorough yet concise information on their related experience to ensure correct evaluation of their qualifications. Evaluation criteria will be applied consistently to all applicants.

Method of Application
For consideration in the selection process, interested persons must complete the RSCCD application and upload all required documents online at http://www.rsccd.edu/employment/Pages/Employment.aspx by the specified closing date for the position. If you do not have a computer, there is a computer which can only access RSCCD employment website and scanner to upload application materials/documents (no USB) available at the Human Resources Department, 2323 North Broadway, Santa Ana, California, 92706, between the hours of 8:00 a.m. and 5:00 p.m., Monday - Friday.
Note: District Office will be closed December 23, 2019 - December 27, 2019 and January 1, 2020.

Please upload the following application materials in the appropriate boxes with your online application by the closing date:
Resume (Required)
Any additional supplemental materials (Optional)

Pre-Employment Requirements
Candidates selected for employment will be required to provide current verification of a negative TB test or chest x-ray, complete the district's fingerprinting process, and bring proof of their legal right to work in the United States. Cost of TB testing, fingerprinting and the fee for criminal record check will be paid for by the candidates.

The Rancho Santiago Community College District is an equal employment opportunity employer and prohibits discrimination and harassment based on ethnic group identification, national origin, religion, age, sex, race, color, ancestry, sexual orientation, physical or mental disability, gender identity, medical condition (cancer-related or genetic characteristics), marital status, citizenship, or service in the uniformed services, or on the basis of these perceived characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.

The District will make reasonable accommodations for applicants with disabilities. Applicant should contact the Human Resources Department for assistance.