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West Valley-Mission Community College District

Senior Student Records Advisor
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Position Number: 4032107
Location: Saratoga, CA
Position Type: Computer and Information Technology

Senior Student Records Advisor

West Valley-Mission Community College District

Closing Date: 4/11/2023

Definition:
The Enrollment and Financial Services departments at Mission College in Santa Clara and West Valley College in Saratoga each seek a talented Senior Records Advisor, primarily assigned to the Records Office at each college.

West Valley College is located in the heart of Silicon Valley. Our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere.

Under the direction of the Dean of Enrollment and Financial Services, the Senior Records Advisor provides a variety of technical support in the evaluation of permanent academic records; accurately evaluates foreign and domestic transcripts and requests; applies approved articulation credit to the official transcript, analysis for degree, certificate conferrals, and general education transfer requirements; effectively communicates evaluation statuses with students, designated college staff; performs duties requiring specialized transfer articulation knowledge and scribing; serves as functional user of Banner, Degree Works, Document Management System, and other systems; collects and processes student grade changes and positive attendance records, maintains comprehensive procedures and workflows, provides training for new hires; knowledgeable of board and administrative policies; actively participates in work groups and trainings with management analyst, enrollment services advisor, counseling faculty, articulation officer, IS staff and others; implements process improvements to strengthen the overall student experience.

Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.

Assignment:
100% of full time, 37.5 hours per week, 12 months per year, with anticipated start date of June 26, 2023. Schedule may change to include some evening or weekend hours, as needed. This position is represented by the West Valley-Mission Classified Employees Association (WVMCEA), Office, Technical & Business Services Employee Unit.

Work Location: West Valley College, Saratoga

Salary and Benefits:
Anticipated Hiring Range:$6,212.75-$6,789.00 monthly (WVMCEA Salary Schedule, Range 61, Steps A-C).

Benefits include:

Employer-contributed medical, dental and vision for employee, spouse, and/or dependents.
Employer-paid long term disability for employee.
Employer-provided life insurance.
13 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
12 days vacation leave accrued annually; rate increases step-wise up to maximum
22 days vacation leave accrued annually.
12 days sick leave accrued annually.
Personal necessity leave and personal business leave.
Educational growth incentive program from $45 to $225 monthly.
$500 longevity award annually after 10 years of service and $1,000 longevity award annually after 15 years of service.
CalPERS retirement.Position is union affiliated.

Minimum Qualifications:
Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Experience:

Two years of responsible journey experience similar to Student Records Advisor with the West Valley-Mission Community College District.

Education:

Equivalent to an Associates degree from an accredited college with major coursework in education, business or a related field.

License and Certificate:

Possession of, or ability to obtain, an appropriate, valid California drivers license.

Examples of Duties and Responsibilities:
Duties may include, but are not limited to, the following:

Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
Participate in evaluating the activities of staff, recommending improvements and modifications.
Provide and coordinate staff training and work guidance pertaining to prerequisite requirements, course requirements, and certifications of degrees and certificates; work with employees to correct deficiencies.
Monitor and review changes in federal, state, and/or district laws and regulations as they apply to student records and college course offerings.
Coordinate with and provide department liaison to district information technology staff regarding system software modules pertaining to student records.
Consistently review and ensure proper coding in relevant systems for multiple reporting purposes; review and correct error reports; problem solve in conjunction with district information technology staff; reconcile academic advising data for accuracy.
Ensure that student records staff understand and are trained in relevant requirements and processes; mitigate issues independently or in coordination with management personnel.
Perform the most difficult work related to evaluation and processing of student enrollment and completion records.
Build and maintain positive working relationships with co-workers, other district employees and the public using principles of good customer service.
Foster an environment that embraces diversity, integrity, trust, and respect.
Be an integral team player, which involves flexibility, cooperation, and communication.
Perform related duties as assigned.

For more information on this position and to apply, please visit our website at the following link: wvm.peopleadmin.com

Applicants who, due to a disability, require accommodations to complete the application, testing or interview process, please contact Human Resources at (408) 741-2174 to arrange for assistance.

West Valley-Mission Community College District is an Equal Opportunity Employer.