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Office Clerk, Dental Hygiene, Part-time
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Position Number: 2590805
Location: Springfield, MA
Position Type: Human Resources

Office Clerk, Dental Hygiene, Part-time

Category: Office Support
Department: School of Health, Dental Hygiene
Locations: Springfield, MA
Posted: Oct 26, 2021
Closes: Nov 9, 2021 - 11:59 PM EST
Type: PT No Benefits
Position ID:: 138609

About Springfield Technical Community College :

Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Digital Multimedia, IT Security, Nursing, Robotics, Sonography, Mechanical Engineering Technology (Advance Manufacturing) and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 6,500, evening, weekend and online students, STCC is a vibrant campus rich in diversity and justifiably proud of our designation as a Hispanic Serving Institution. Respect, is one of the Core Values of the College and we strive to nurture mutual respect among faculty, staff and students. With respect, we embrace differences to create an inclusive environment for all. Together, we support students as they transform their lives through intellectual, cultural, and economic engagement while becoming thoughtful, committed and socially responsible graduates.

Job Description:

Under general supervision, The Office Clerk is responsible for providing support for the Dental Hygiene Office. The Clerk will also work closely with Dental Hygiene faculty assisting with the copying, collating, and organizing of academic materials. Professional communication, collaboration and teamwork are essential skills of this position.

Teamwork is endemic to a system in which all employees are working for the good of a goal, who have a common aim, and who work together to achieve that aim. With the diverse population of the Greater Springfield region, this individual will demonstrate a strong commitment to the value of working with students, employees, and patients. This individual will work together with staff to create an atmosphere of trust and respect in which all can succeed.

Job responsibilities include, but are not limited to:

Greet patients, answer multi-line phones.
Provides excellent customer service at all times.
Assist in scheduling patient appointments and monitoring student schedules to ensure that they are filled.
Bring payroll sheets to the business office weekly.
Communicate with and obtain documentation from outside dental offices.
Occasional correspondence with students, employees, and off-site facilities.
Assist in maintaining student attendance and absentee log.
Assist in maintaining files and records.
Maintain office equipment, supplies, and assure that supplies are ordered when needed.
Order and organize the printing and pick up date of handbooks with the copy center.
Assist in maintaining a wait list for patients and update regularly.
Return all voicemails in a timely fashion.

Requirements:

High school diploma.
One (1) year of office experience.
Familiar and capable with electronic record keeping, scanning, e-mail, and patient/medical/dental office communication.
HIPAA trained or willingness to become trained.
A strong working knowledge of computer systems (Word, Excel, PPT, G-mail) and be open to be trained in new electronic dental software.
Working knowledge of basic hospital/clinic procedures, equipment and terminology preferred.
Able to multi-task in a busy clinic atmosphere.
Professional in demeanor and appearance, and in interacting with patients, students, and dental hygiene faculty and staff.
Ability to work well with a diverse group of individuals and be perceptive and understanding of student concerns.
A self-starter, motivated, organized, possess excellent communication skills, and prioritizes what the immediate clinic needs are at any given time.
Ability to maintain a smooth flow of patients through the clinic.

PREFERRED QUALIFICATIONS

Fluent in Spanish and English
Associates degree preferred

WORKING CONDITIONS/PHYSICAL DEMANDS:

Work is generally performed in an office environment. Work involves a high activity level and pace, and competing time demands. Essential tasks require typing/keyboard skills, phone usage, and reading, speaking, and listening. Use office equipment and computer keyboards requiring eye-hand coordination and finger dexterity. Balancing, crouching, grasping, pulling, reaching and stooping may also be required.

Additional Information:

SALARY: $14//hour

BENEFITS: No

WORK SCHEDULE: 3 days a week. 9:00am - 1:00pm 12 hours/week, Year round position

GRANT FUNDED: No

TRAVEL: No

PRE-EMPLOYMENT DETAILS:

STCC conducts a pre-employment screening on specified positions, which may include, but is not limited to, a Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check, verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment

COVID VACCINATION REQUIREMENT:

Candidates for employment should be aware that all STCC students, faculty and staff are required to be fully vaccinated by January, 2022. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status and details regarding how to fulfill vaccine documentation requirements will be shared during the hire and onboarding process.

INFORMATION AWARENESS SECURITY TRAINING:

Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.

Application Instructions:

APPLICATION INSTRUCTIONS: All applicants must apply online by submitting a cover letter**, resume and three (3) professional **Cover letter must demonstrate how your education and experience qualifies you for this position.

PRE-EMPLOYMENT DETAILS:

STCC conducts a pre-employment screening. Initial and continued employment is dependent upon meeting National Background Check, Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check and if applicable, Physical and Alcohol/Drug Testing requirements. Screening also includes verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment.

POLICY STATEMENT ON AFFIRMATIVE ACTION, EQUAL OPPORTUNITY & DIVERSITY

The Board of Higher Education and the Boards of Trustees of the Community Colleges maintain and promote a policy of non-discrimination on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information maternity leave, military service and national origin ("protected class(s)/classification(s)." Further, this policy prohibits retaliation and incorporates by reference, and where applicable, the requirements of Titles VI and VII of the Civil Rights Act of 1964; Title VI of the Civil Rights Act of 1968; Titles I and II of the Civil Rights Act of 1991; Title IX of the Education Amendments of 1972 and its regulations found at 34 C.F.R. part 106; Equal Pay Act of 1963; Civil Rights Restoration Act of 1988; Sections 503 and 504 of the Rehabilitation Act of 1973; Americans with Disabilities Act of 1990; Section 402 of the Vietnam-era Veterans Readjustment Act of 1974, Uniformed Services Employment and Reemployment Rights Act (USERRA); Age Discrimination Act of 1975; Age Discrimination in Employment Act of 1967, as amended; Family and Medical Leave Act of 1993; Federal Executive Order 11246 of 1965, as amended by Executive Order 11375 of 1967; Federal Executive Order 12900 of 1994; Federal Executive Order 13145 of 2000; Federal Executive Order 13160 of 2000; Federal Executive Order 13166 of 2000; Massachusetts Civil Rights Act; Massachusetts General Laws Chapters 151B, 151C, and Chapter 149; directives of the BHE, the Boards of Trustees of the Community Colleges and the Commonwealth of Massachusetts; and other applicable local, state and federal constitutions, statutes, regulations and executive orders.

EQUAL OPPORTUNITY STATEMENT

STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.

URL: www.stcc.edu/about-stcc/employment

To apply, visit https://stcc.interviewexchange.com/jobofferdetails.jsp?JOBID=138609&CNTRNO=3&TSTMP=0